Shipping policy

At our store, every order is carefully prepared and processed through our international fulfillment network to ensure a reliable shopping experience from purchase to delivery.

Order Processing

All orders are reviewed, verified, and prepared for shipment within 1–3 business days. During periods of increased demand, processing may require additional time to maintain quality control standards.

Orders placed on weekends or public holidays begin processing on the next available business day.

Delivery Timeframes

Estimated delivery times vary depending on destination, local customs procedures, and carrier operations.

  • United States: 5–12 business days
  • Canada: 6–14 business days
  • United Kingdom: 5–10 business days
  • Europe: 5–12 business days
  • Australia & New Zealand: 6–14 business days
  • Rest of World: 7–20 business days

These estimates are not guaranteed and may vary due to factors outside our control.

Tracking Information

Once your order has been dispatched, a tracking number will be issued automatically. Tracking updates may require several days before becoming visible within carrier systems.

Customers are responsible for monitoring delivery progress using the provided tracking information.

Customs & Import Charges

International orders may be subject to customs inspections, import duties, taxes, or local handling fees imposed by the destination country.

Such charges are determined by local authorities and remain the responsibility of the recipient.

Delivery Accuracy

Customers are responsible for ensuring that all shipping information is accurate and complete before checkout.

Orders returned due to incorrect, incomplete, or undeliverable addresses may be subject to additional shipping costs before reshipment.

Lost, Delayed or Damaged Shipments

While we work exclusively with trusted logistics partners, shipping delays may occasionally occur.

If a package is confirmed lost in transit by the carrier, we will evaluate the situation and provide an appropriate resolution at our discretion.

Any shipping damage must be reported within 7 days of delivery and supported with clear photographic evidence.

Delivery Completion

An order is considered successfully delivered once the tracking system confirms delivery to the destination address.

We are not responsible for theft, loss, or damage occurring after delivery has been confirmed by the carrier.

Contact

For shipping-related inquiries, customers may contact our support team through the contact information provided on our website.